Contact
Questions, problems, press, or a tailor shop wondering if this is for them: it all lands in the same inbox, and a person answers.
hello@silai.app reaches the team directly. Expect a reply within a day or two; order questions get priority.
Message +1 (289) 298 0601 and the Silai assistant answers instantly, any hour, in plain language. It knows how the scan, the ordering and the Pre-Loved rack work, and it hands anything it cannot answer to a person.
Want your workroom on Silai? Open your shop in a few minutes: no listing fees and no commission, you deal with customers directly. Questions first? Email or WhatsApp us, a person will walk you through it.
Silai is operated by Silai Arts Inc., Ontario, Canada. The privacy policy covers what happens to your data (short version: scan photos are deleted after processing) and the terms cover everything else.